Aller au contenu principal

How to install the Xbox One Wireless Receiver (1713, Windows 10/11)

  1. How to install the Xbox One Wireless Receiver (1713, Windows 10/11), Plug and play/Windows update: étape 1, image 1 de 3 How to install the Xbox One Wireless Receiver (1713, Windows 10/11), Plug and play/Windows update: étape 1, image 2 de 3 How to install the Xbox One Wireless Receiver (1713, Windows 10/11), Plug and play/Windows update: étape 1, image 3 de 3
    • If you have the Model 1790 (Slim) receiver, you must use the Xbox - Net - 10.46.1 driver.

    • Plug your Xbox Wireless Receiver into your PC. Proceed further if the automatic installation fails.

    • Locate Other Devices. Without a driver installed, the receiver will be found here.

    • Double click XBOX ACC and check for Code 28. Click Update Driver and you will see a window with two options.

    • Before manually installing the driver, select Search automatically for updated driver software. Install the driver manually if this fails.

  2. How to install the Xbox One Wireless Receiver (1713, Windows 10/11), Plug and play/Windows update: étape 2, image 1 de 3 How to install the Xbox One Wireless Receiver (1713, Windows 10/11), Plug and play/Windows update: étape 2, image 2 de 3 How to install the Xbox One Wireless Receiver (1713, Windows 10/11), Plug and play/Windows update: étape 2, image 3 de 3
    • Unlike Windows 7/8.x, this is usually not an issue. However, Windows 11 may need help from Windows Update if the automatic Device Manager search fails. This is not as common in Win10.

    • NOTE: "Virgin" installation messaging may be slightly different. This adapter has been used in my laptop before. Select Search automatically for drivers.

    • NOTE: THESE STEPS ARE NOT SHOWN ON MY COMPUTER AS IT HAS ALWAYS WORKED ON THE FIRST TRY IN WIN10. Click Search for updated drivers on Windows Update. Once this is done, the driver will be installed.

    • Click Check for updates to ensure the driver will download if the system is unresponsive. Once completed, the receiver should work.

  3. How to install the Xbox One Wireless Receiver (1713, Windows 10/11), Manual/Driver installation: étape 3, image 1 de 3 How to install the Xbox One Wireless Receiver (1713, Windows 10/11), Manual/Driver installation: étape 3, image 2 de 3 How to install the Xbox One Wireless Receiver (1713, Windows 10/11), Manual/Driver installation: étape 3, image 3 de 3
    • Note: Search Xbox Wireless if the link does not work. Download the driver from the Microsoft Update Catalog. Select the following driver: Microsoft - Net - 8/26/2015 12:00:00 AM - 19.16.17.976 or Microsoft - Other hardware - Xbox Wireless Adapter for Windows. Unzip the file with 7Zip.

    • Select Browse my computer for driver software.

    • Locate the folder where the driver is located and select Copy address as text. Paste the location into the search box. Click Next.

  4. How to install the Xbox One Wireless Receiver (1713, Windows 10/11), Verify the driver installation: étape 4, image 1 de 1
    • To verify the driver was installed correctly, check under Network Adapters. If the driver was installed correctly, it will show up here.

Ligne d'arrivée

27 autres ont terminé cette réparation.

Nick

Membre depuis le 11/10/09

88 207 Réputation

49 tutoriels rédigés

Équipe

Master Techs Membre de l'équipe Master Techs

Community

321 membres

1 403 tutoriels rédigés

46 commentaires

Hi Nick,

This is a great guide. It seems to be a common issue and many people have offered similar solutions, but this one is the clearest and most well-explained.

However, it didn’t work for me - and from comments I’ve seen around, I know I’m not the only one. I wonder if you have any thoughts on this?

At the end of Step 3 (“Click Next and install the driver”), the window flashes to something like “Searching location…” for less than a second and then I get:

Windows was unable to install your XBOX ACC

Windows could not find drivers for your device.

If you know the manufacturer of your device, you can visit their website and check the support section for downloadable drivers.

I’m using Win 10 64-bit, fully updated.

I’ve tried the other drivers on the Update Catalog with the same result.

Is it possible to manually force the drivers to be installed?

Thanks,

Eryn

ErynExtremelyOnline - Réponse

You can actually download the driver manually to force the installation. To force the installation, you will need this driver for Win10: Microsoft driver update for Xbox Wireless Adapter for Windows (18.31.1.43)

If the issue is installation, you need to unzip the folder and put the files in a normal folder. The .cab folder from the download site doesn’t work as-is. I should have clarified this, but it’s corrected.

Nick -

Thanks, but that wasn’t my issue.

I figured out that you can use the “Have disk…” option in the driver update dialog to force the install, but that still didn’t fix it - Device Manager correctly identified the device as “Xbox Wireless Adapter”, but it showed error code 10 and still failed to work.

What actually fixed it was a NEWER, entirely different (and deceptively named) driver in the Update Catalog.

For 64-bit systems:

Title: Xbox - Net - 7/11/2017 12:00:00 AM - 1.0.46.1

Products: Windows 10 Anniversary Update and Later Servicing Drivers,Windows 10 S and Later Servicing Drivers

Classification: Drivers (Networking)

Last Updated: 7/11/2017

Version: 1.0.46.1

Size: 217 KB

For x86 systems:

Title: Xbox - Net - 7/11/2017 12:00:00 AM - 1.0.46.1

Products: Windows 10 Anniversary Update and Later Servicing Drivers,Windows 10 S and Later Servicing Drivers

Classification: Drivers (Networking)

Last Updated: 7/11/2017

Version: 1.0.46.1

Size: 194 KB

I really hope this helps anyone else out there with the same issues as me.

Eryn

ErynExtremelyOnline -

I did it on a W10 Build 1708 system with deferred updates and the throttled internet connection option enabled. I think 1708 is the Anniversary update, so there’s a chance that system had an older build at the time.

Nick -

Yeah, that makes sense.

I also just realised that your guide is for the original Wireless Adapter - whereas I’ve got the new (smaller) one. Maybe add a note that owners of the newer adapter will also need the newer driver?

None of the other guides I’ve seen out there include this info either, and yours is still the easiest to follow… so you’re still winning :)

ErynExtremelyOnline -

Ajouter un commentaire

Nombre de vues :

Dernières 24 heures : 58

7 derniers jours : 346

30 derniers jours : 1,339

Total : 166,523