Aller au contenu principal

Réparez vos affaires

Droit à la réparation

Boutique

Introduction

This technique shows how to troubleshoot error codes E1, E2, and E3.

  1. Manufactured by Morphy Richards and sold by Morrisons.... these soup makers are renowned to fail... this is normal due to being overfilled or the soup product not being prepared enough ( veg etc MUST be no larger than 10mm×10mm×10mm ) or it WILL jam the blades.. and if over filled will also force premature failure... the unit will show an error code of E1 E2 or E3 on digital panel E1 blades jammed E2 not enough liquid to boil and E3 to much wedged into pot thus causing the sensor in the lid to get covered and short out... all 3 errors are operator error ... switch off the unit for 10 sec allowing it to reset either add or remove soup items as required replace lid return power and try again.... GOOD LUCK enjoy your healthy stress free soup....
    • Manufactured by Morphy Richards and sold by Morrisons.... these soup makers are renowned to fail... this is normal due to being overfilled or the soup product not being prepared enough ( veg etc MUST be no larger than 10mm×10mm×10mm ) or it WILL jam the blades.. and if over filled will also force premature failure...

    • the unit will show an error code of E1 E2 or E3 on digital panel E1 blades jammed E2 not enough liquid to boil and E3 to much wedged into pot thus causing the sensor in the lid to get covered and short out... all 3 errors are operator error ...

    • switch off the unit for 10 sec allowing it to reset either add or remove soup items as required replace lid return power and try again.... GOOD LUCK enjoy your healthy stress free soup....

  2. Le kit d'outils Essentiel

    Les outils les plus utiles dans notre kit le plus compact.

    J'achète

    Le kit d'outils Essentiel

    Les outils les plus utiles dans notre kit le plus compact.

    J'achète
Conclusion

To reassemble your device, follow these instructions in reverse order.

3 autre(s) ont terminé cette réparation.

damian s

Membre depuis le 21/10/2014

127 Réputation

1 tutoriel rédigé

19 commentaires

Came to this site cos I was getting E3 error took lid off give it a good clean making sure all silver metal bits was throughly clean, above made sense as I used two bags of casserole mix from tescos instead of one. Defo wont be doing that again!!

treefella72 - Réponse

Glad to be able to help make sense of the error..

I was getting infuriated with mine when it kept turning off..

They are a great utensil when working..

damian s -

Smooth mode, went right through programme bit failed to heat contents. Second time showed E1 error code, removed lid and cleaned blade, followed instructions, unit still failed to heat soup, has been used for only 6 months so dissappointed.

tinkerfk - Réponse

If only 6 months old I would return it to the store for a replacement as it could be the sensor or the heater element failed.. when they work they are a good unit but the amount of these that are failing is terrible.. Good luck in sorting yours out…

damian s -

Worked four times then E1. Error has not worked since taking it back for a return of my money. It could have been a good product but some design issues

syeileen@cablenet.com.cy - Réponse

First time using machine since last winter, Steam is billowing out and condensation too. I really don’t remember this happening last year. Is it normal?

Niamh McEndoo - Réponse

Mine hasn't let out lots of steam/ condensation.

I would check the seal and see if its dried out..

damian s -

I’ve had one of these, had it for a present last Christmas but was purchased in November it’s 10 days out the year guarantee and Towers will not entertain the idea of swapping ive hardy used it. The store purchased from has since stop trading so can’t take back there either. Will definitely stay clear of Towers products in the future.

helentownroe - Réponse

What error code are you getting?

What is not working with your machine?

damian s -

I've got one of these. Has been working fine until today, went through the smooth program but hadn't heated it properly….Showing an E1 error code now . Five hungry kids and no soup

Jessica Hymus-Gant - Réponse

Hi Jessica.. normally the E1 error shows that the blades are jammed.. this is usually because the items in the soup maker are to large.. try reducing the size of items you are trying to cook before placing into the soup maker..

damian s -

Making sound as if blade isn’t turning any help please

Robert Moore - Réponse

Hello Robert,

Have you had any of the error codes when its making the sounds??

damian s -

The 2 on the right are flashing but can’t say there 1-2-3

Robert Moore - Réponse

mine dose not work eveven on clean

Gordon Smith - Réponse

whata wast off money my son bought me that cauuse monenys tight used it 4 timems now it keeps bleeping even when i put on cleaning

Gordon Smith - Réponse

Does it show any fault numbers?

damian s -

My OH bought one of these, has used it a couple of times and now is receiving the E1 error. There appears to be water in the motor as it looks like the seal wasn’t sitting flush, is it worth trying to dry it out or is she as well returning it? And no she definitely didn’t immerse the lid in water.

david rees - Réponse

I would recommend taking it back if still in warranty..

Be safer if there is liquid in the electrics

At least that way you will get a replacement

damian s -

Ajouter un commentaire

Afficher les statistiques:

Dernières 24 heures : 62

7 derniers jours : 442

30 derniers jours : 2,313

Total : 20,514