Introduction
When the Motorola G7 Play, models XT1952-3 and XT1952-2, no longer charges, it could be due to a failing charging port. This replacement guide provides efficient steps to get the device working again. If replacing the charging port doesn’t fix the issue, attempt to replace the battery with this guide.
Before you begin, download the Rescue and Smart Assistant app to backup your device and diagnose whether your problem is software or hardware related.
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Remove the six 3.2 mm screws from the charging port assembly cover with a Phillips #00 screwdriver.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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Xt1952-4 is the same. Replaced the charge port due to microphone failing.