Introduction
Use this guide to remove, replace, or upgrade the RAM in your iMac Intel 27" Retina 5K Display.
Before beginning any work on your iMac: Unplug the computer and press and hold the power button for ten seconds to discharge the power supply's capacitors.
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While holding the display steady, use the flat end of a spudger to press in on the RAM door release button, located just above the power port.
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Pull the RAM access door off the back of the iMac.
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Use your thumbs or index fingers to unlock the tray by pushing the tabs outward, away from the RAM.
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Pull the tabs out and down, swinging the RAM tray down to a near-horizontal position.
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Remove a stick of RAM by grabbing it with two hands and pulling straight out of the RAM tray.
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To install a new module, insert the module into the desired slot in the tray and press it firmly in place. Push the tray back up until it locks in place.
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Re-insert the RAM access door back into its place.
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To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Check out our Answers community for troubleshooting help.
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