Cuisinart CHW-12 Troubleshooting

The coffee is not being brewed at the time needed

Set the clock to the current time, to have the auto mode turn on at programmed time. Turn the Function knob to Clock, hold down the hour or minute button until the clock starts flashing. Press either the hour or the minute button until the correct time is reached. To set the clock turn the Function knob to any other setting.

Set the Auto On Time to the desired time you want the coffee to be brewed. Turn the Function knob to PROG, then hold down the hour or minute button until the clock starts flashing. Press either the hour or the minute button until the desired time is reached. Turn the Function knob to Auto On, and press the On/Off button until the light turns blue.

When brewing a brand new cup of coffee and coffee grounds make it from the filter to your cup

Check the top compartment of the coffee maker and make sure that the there is a filter in the coffee filter basket and that the coffee grounds are in the filter.

Pull the filter out of the coffee maker and check the screen to see if it has any damage that may allow coffee grounds to slip through it.

Make sure the coffee filter is positioned the coffee filter basket correctly. When placed correctly it should fall into several slots and lock into place.

Check the amount of coffee grounds in the filter. If there too much it can cause the coffee, when mixing with water, to rise up and fall over the sided of the filter. To fix this just create brews with less amount of coffee grounds.

When the coffee starts to brew, a scent and taste of burnt plastic is noticeable

First, separate every interchangeable part that can be separated easily without the use of tools. Next, wipe the inside and outside of each part with a paper towel made wet with isopropyl alcohol. Be sure to wipe each corner of every collected part. After that, leave each part to dry for 3-10 minutes upon a dry towel. After the parts are finished drying, re-attach the parts of your Cuisinart. Before you enjoy your first new cup of coffee or hot water, be sure you flush out both systems with water.

Coffee starts brewing but liquid will not come out

Rinse the reservoir with water by adding a small amount of water and swishing it around. Then turn the whole coffee maker upside-down to dump out the water and coffee grounds lodged in the hose. If coffee still will not dispense, then the hose will need to be replaced.

Make sure that there is coffee grounds in the basket and that there is water in the reservoir.