Dell Chromebook 3100 (Touch/non-touch)

The Dell Chromebook 3100 is a durable, education-focused laptop released in early 2019 as part of Dell's Chromebook line for schools and students. Designed to be rugged, it features rubberized edges, a spill-resistant keyboard, and reinforced ports to help withstand heavy use in schools. Touchscreen and non-touchscreen variants of the laptop are available and ship with Chrome OS, Google's lightweight OS optimized for web-based services.

Equipped with an 11.6-inch HD display, Intel Celeron CPU, and eMMC storage, the Chromebook 3100 is built for speed and efficiency in web-based applications. Since it is being utilized heavily in U.S. and other K-12 schools, it requires frequent repair, particularly of components like the keyboard, display, and battery.

While maintaining its compact form factor, the Chromebook 3100 includes USB-C, USB-A, and a microSD card slot, so it works with standard peripherals. Its modular internal design and repair-friendly build make it a practical option for DIY repairs and component replacement, especially for school IT departments looking to extend device lifecycles.

The Dell Chromebook 3100 is a very compact black laptop with a plastic body. It has a textured matte finish on the lid and base. Rubber bumpers are built into the edges of the machine. The machine measures around 11.96 x 8.19 x 0.82 inches (30.38 x 20.78 x 2.09 cm) in dimensions and weighs around 2.85 lbs (1.29 kg). The 11.6-inch display of the Chromebook 3100 is available in touchscreen and non-touchscreen options. The touchscreen model has a shiny screen with a glassy smooth finish, while the non-touch model has a matte finish screen with an anti-glare coating. The screen bezels are relatively thick, especially at the bottom, where the Dell logo appears. On the sides are two USB-C ports, two USB-A ports, a microSD card slot, and a headphone jack, all sunk slightly into the case. The keyboard is spill-resistant and has slightly concave keys, and the trackpad is in the middle below the keyboard with a matte, smooth coating. The user will be able to tell the model by looking at a label on the underside of the device with the service tag and the model number. The Chromebook 3100 was available in only black; there was no other colors available.

• Dimensions: 11.96 x 8.18 x 0.82 inches (30.38 x 20.78 x 2.09 cm)
• Weight: 2.85 lbs (1.29 kg)
• Material: Rugged plastic chassis with reinforced rubberized edges
• Color: Black

• Size: 11.6-inch HD (1366 x 768) display
• Type: TN (Twisted Nematic) panel
• Touchscreen: Available in touch and non-touch variants
• Finish: Matte (non-touch) / Glossy (touchscreen)

• Processor: Intel Celeron N4000 / N4020 (Dual-Core, up to 2.8GHz)
• GPU: Intel UHD Graphics 600
• RAM: 4GB LPDDR4 (Soldered, non-upgradable)
• Storage: 16GB / 32GB eMMC

• 2x USB-C (Power Delivery, DisplayPort Alt Mode)
• 2x USB-A 3.1
• 1x 3.5mm headphone/microphone combo jack
• 1x MicroSD card reader
• Wireless: Wi-Fi 5 (802.11ac), Bluetooth 5.0

• Webcam: 720p HD front-facing camera
• Microphone: Dual digital array microphones
• Speakers: Stereo speakers

• Battery: 42Wh Li-ion battery (up to 14 hours runtime)
• Charging: USB-C, 65W adapter

• Spill-resistant keyboard
• Drop-tested up to 30 inches (desk height)
• Reinforced hinges and ports

Source: Chromebook 3100 Laptop Specs

• Dell Chromebook 3100 Product Support Page: Dell’s official support page includes product specifications, user manuals, driver downloads, and service manuals.
• Dell Chromebook 3100 Service Manual: This manual provided by Dell gives you anything you need to know start to finish to begin servicing your 3100 model Chromebook.
• A brief Teardown Guide on the 3100 Model: This 9-minute video goes through a step-by-step guide on how to disassemble your device correctly for repair.

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