HP Pro X2 612 G2 Repair

The HP Pro X2 612 series started with the G1, which was released in 2015. The G2 model succeeded the G1, launching in 2017. The HP Pro x2 612 series was created to appeal to users seeking versatility and flexibility in a changing and fast-paced work environment. It has a detachable keyboard and tablet configuration making it suitable for many working conditions.

The G2 introduced several upgrades over the G1, including a brighter display, Intel 6th Gen Core processors (compared to the G1’s 5th Gen), and improved overall performance.

Some of the most common issues of the HP Pro X2 612 G2 are battery performance degradation over years of use, an unresponsive touch screen, docking issues with the keyboard and tablet, and slow performance compared to newer devices with more advanced processors.

Design: The HP Pro X2 612 G2 has an iconic 2-in-1 design with a detachable keyboard. The tablet includes a kickstand in the back which can be used in either tablet or laptop variation. The tablet is rectangular in shape featuring a silver HP logo on the back.

Windows (System Information): The product ID and model number can be found here.

• Open the Start Menu: Click on the Windows icon in the lower-left corner of your screen.
• Search for System Information: In the search bar, type "System Information" and select the System Information from search results
• View the System Summary: Look for the System Summary section on the left. In the main window, you will see details of the specified model.

Dimensions

• Height: 0.81 inches (20.5 mm)
• Width: 11.78 inches (299.9 mm)
• Depth: 8.11 inches (206.9 mm)
• Weight:
  • 1.46 lbs (662 g) tablet only
  • 3.52 lbs (1.6 kg) when paired with the keyboard dock.

Product Specifications

• Model: HP Pro x2 612 G2
• Type: 2-in-1 detachable business tablet
• Processor: Intel Core i3, i5, or i7 (6th generation, depending on configuration)
• Memory (RAM): 4GB or 8GB DDR4 RAM (depending on configuration)
• Storage (Options):
  • 128GB
  • 256GB
  • 512GB
• Display: 12.5-inch diagonal Full HD (1920 x 1080) display with multi-touch support
• Brightness: 400 nits
• Intel HD Graphics 520
• Wi-Fi: 802.11ac
• Bluetooth: Bluetooth 4.2
• Optional Upgrade: 4G LTE with integrated SIM slot for mobile data
• Rear Camera: 5 MP with auto-focus
• Front Camera: 2 MP HD webcam
• Battery: 4-cell 36 WHr lithium-polymer battery

Operating System (Supported)

• Windows 10 Pro

Ports

• (2) USB 3.0 Type-A
• (1) USB Type-C 3.1
• (1) HDMI 1.4
• (1) microSD card reader
• (1) headphone/microphone combo jack
• Docking connector (for keyboard)

HP Pro X2 612 G2 Maintenance and Service Guide - PDF Download

HP Pro X2 612 G2 Product Support Page

HP Pro X2 612 G2 Datasheet - PDF Download