Logitech R800 Laser Presentation Remote Repair

The R800 Laser Presentation Remote is a handheld presenter from Logitech designed for professional presentations, featuring an integrated LCD timer/display and intuitive slide controls. It uses a bright green laser pointer for high visibility in well-lit rooms and pairs with a USB RF receiver for roam‑free operation. The enclosure is made from durable materials (sturdy ABS plastic housing with reinforced buttons) to withstand regular transport and use. Key features include slide navigation, a visible countdown/timer on the LCD, and a USB receiver stored for portability.

The Logitech R800 Laser Presentation Remote can be identified by the model number (M/N RR0014). The model label is inside the battery compartment; compatible receiver model numbers (C-U0005 or C-U0014) are printed on the receiver housing. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Form Factor: Handheld laser presentation remote with integrated LCD display
• Model / SKU / MPN: SKU 910-001350; MPN 910-001350; Presenter M/N variants found inside battery compartment include R-R0003 and R-R0009
• Connectivity: 2.4 GHz RF via Logitech USB receiver (plug-and-play)
• Compatible Receiver Models: C-U0005, C-U0014 (receiver model printed on back of receiver)
• Laser: Brilliant green laser pointer (nominal 532 nm, class subject to regional regulations)
• Display: Integrated LCD timer/display for countdown and elapsed time
• Range: Roam‑free operation (typical wireless range up to ~30 m / ~100 ft, depending on environment)
• Housing Material: Durable ABS plastic with reinforced buttons and textured grip
• Battery / Power: Replaceable batteries (battery compartment holds presenter M/N label; replace batteries to restore operation)
• Color / Finish: Black (R800 Laser Presentation Remote - Black, SKU 910-001350)

Common faults include dead or intermittent laser (usually caused by exhausted or poor-contact batteries), unresponsive buttons (debris or worn button dome), and receiver pairing/recognition issues. Diagnose by replacing batteries and cleaning battery contacts, ensuring the USB receiver is fully inserted and trying a different USB port, and confirming the presenter M/N in the battery compartment matches the receiver family (C-U0005 vs C-U0014).

For additional troubleshooting help, visit: https://support.logi.com/hc/en-us

Refer to Logitech warranty policies; typical limited hardware warranty varies by region (check Logitech support/warranty page for specific coverage).

• https://www.logitech.com/en-us/shop/p/r8...
• https://support.logi.com/hc/en-us/articl...