Why won't my mouse pointer move?

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Dell Inspiron 15 (M5030)

Released in June 2011, this Dell notebook is a standard laptop for basic computing needs. For its relatively cheap price tag, it provides basic computing power for general computer work.

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Michael McNutt @michaelmcnutt

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Publié: 29 avr. 2014

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Why won't my mouse pointer move?

I can't get my mouse pointer to move on the screen.

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2 commentaires

How can this be fixed?

12 déc. 2017 par Bob Johnson

Hi Bob Johnson,

Try a USB mouse and see if it works OK.

If it does, go to control panel > device manager and check that the touchpad (mouse) is showing that it is installed OK etc.

What OS is installed in the laptop?

Does the laptop touchpad work OK if you start the laptop in 'safe mode"?

13 déc. 2017 par jayeff

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1 Réponse

Hi Bob Johnson,

Try a USB mouse and see if it works OK.

If it does, go to control panel > device manager and check that the touchpad (mouse) is showing that it is installed OK etc.

What OS is installed in the laptop?

Does the laptop touchpad work OK if you start the laptop in 'safe mode"? — jayeff