Hey there, I ordered a battery from you and the screws don't line up. I was wondering how I could trade it in for the correct one, or how this happened to begin with. Are there different type of batteries within the same model?
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Check out this page Sales Policies
It's at the bottom. Guessing you got a battery for an iPhone that's for a different country. The moderators here are mostly volunteers. We don't actually work for ifixit. We do this in our spare time to help people and to learn. Ifixit is a reputable company, I'm certain they'll be willing to help you get the part you need
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Thank you for responding. Do you know how I can get ahold of ifixit support? I seem to be having a hard time finding a way to contact them.
Try herehttps://ifixit.com/Info/contact
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