I have charter. Same problem, couldn't fix it with tv remote, had to use the charter remote.
- Leave tv on, press cable button on remote and then power, this shuts off cable box.
- Press menu key
- First line showed 4.3 setting, I changed it to 16.9
- Second line showed HDMI cable at 480, I changed it to 1080.
- Hit power button again, this should turn the tv back on.
- Fixed my problem.
- I think you also can call charter and tgey can help walk you through it.
I didn't even know about the settings on my charter box until researching on the internet. I contacted insignia, they told me by using the cable box it overrides the tv settings.
Hope this helps
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5 commentaires
@yoohoo what model is your TV? what have you checked?
par oldturkey03
I have an LG TV. In the Spring/Summer, the screen reverts to zoom, cutting off the sides of image and crops tops of heads on many channels. In the winter months, it changes back to a beautiful normal picture size. Adjusting aspect ratio doesn't do anything. Comcast couldn't correct.
par Jan
42LV4400 the sides of my provider TV guide get cut off
par flowers
The sides of my tv keep getting cut off
par Dallas Howcroft
@Dallas Howcroft ,
What is the make and model number of the TV?
Did you try any of the solutions in the answers below, you didn't say what you've tried, if anything?
par jayeff