Aller au contenu principal

Sorti le 19 septembre 2014, cet iPhone avec un écran de 5,5" est une version plus large de l'iPhone 6.

1525 questions Voir tout

Connect to itunes after screen replacement.

I've replaced over 50 iphone screens but today I did a 6plus and a 5s. Both showed a normal lock screen before replacement. After replacing both screens, for the same customer, both phones are asking to be connected to itunes, "iphone disabled" the 6 plus was fine for the first hour, but now the screen is unresponsive and says connect to itunes. This has never happened before so I'm lost as to what to do. I do not have itunes on my Windows PC.

Répondu ! Afficher la réponse J'ai le même problème

Cette question est-elle utile ?

Indice 1
Ajouter un commentaire

1 Réponse

Solution retenue

When you get iPhone is disabled or try again in a bazillion minutes try putting a sim card in and let the cellular data sync up the date and time for you + turn phone off and on after it syncs.

If that does not work then you need to do a software update via iTunes in DFU mode.

And if that still doesn't work then you need to restore the phone as a last resort

Alternatively the client can put the disabled phone plugged into their computer if they have synced it before and reset that disabled message so they can enter in the passcode.

When battery is unplugged date and time is reset.

Date and time is synced automatically if set date and time is set to be updated automatically in settings and is connected to internet via wifi or sim card cellular data.

Plugging the phone into iTunes syncs date and time too but only if the iPhone is unlocked or been synced with that computer before.

Note that the phone has to not be in airplane mode and/or cellular data enabled for some of these options to work.

Cette réponse est-elle utile ?

Indice 2

1 commentaire:

Thanks. I've added itunes on my PC and will try in the morning.

par

Ajouter un commentaire

Ajouter une réponse

Jason sera éternellement reconnaissant.
Nombre de vues :

Dernières 24 heures : 0

7 derniers jours : 1

30 derniers jours : 3

Total : 14,288