Réparez vos affaires Communauté Boutique

The Sony Xperia Z5 Premium is an IP68 certificated Android Phone which was released in November 2015. It features a 5.5 inch display with a density of 806 ppi and a 23MP rear camera.

12 questions Voir tout

Options

Rear camera freezes and locks

Freezes when trying to take photo.

Have tried ALL factory resets (multiple times).

Front camera works

Video mode works

Diagnostics cycles camera fine.

HELP !!!!

Répondu ! Afficher la réponse J'ai le même problème

Cette question est-elle utile ?

Oui Non
Indice 0
Ajouter un commentaire

2 Réponses

Filtrer par :
Les plus utiles Les plus récentes Les plus ancien(ne)s
Solution retenue

Options

Hi Thomas,

Could be a hardware issue, it could be covered by warranty if less than a year old or so, try contact Sony about it, they may repair or replace free of charge.

If not, try replacing the back camera, it may solve your issue. :-)

Cette réponse est-elle utile ?

Oui Non
Indice 1
Ajouter un commentaire

Options

Factory reset your phone to fix this issue:

  • Ensure the device is powered off.
  • Press and hold the Power button and the Volume Down button (located on the right edge of the device) until the Sony screen appears then release.
  • From the System Recovery screen, select Factory Reset.
  • Select Yes.

Hope this would fix your issue, if still issue exists then check Sony Xperia Z5 Manual. for more ideas.

Cette réponse est-elle utile ?

Oui Non
Indice 0
Ajouter un commentaire

Ajouter une réponse

Thomas Walsh sera éternellement reconnaissant.
Nombre de vues :

Dernières 24 heures : 0

7 derniers jours : 0

30 derniers jours : 1

Total : 1,891