Why does my Transcend StoreJet 500 not detected by my Surface Pro?
I have two external hard drives. The one mentioned above and a Verbatim 1TB. The Verbatim has no problem, but my Surface Pro 4 fails to recognize the Transcend StoreJet SSD.
When plugged in it goes on and off and it cancels all other devices on the docking station. The docking station needs to be rebooted again for it to recognize the other devices again eg. hard drives or other memory sticks and only when the StoreJet was physically removed.
I had no problem with the StoreJet drive on my previous laptop. It even does it when I plugged it in directly onto the Surface Pro 4.
Cette question est-elle utile ?