How to contact apple about factory reset OS update on moved iMac.
I received an old Early 2009 iMac 2.66 20" - MB417LL/A - iMac9,1 - A1224 - 2266 from a friend.
He gave it to me as it is slow and he did't have use for it any longer.
I decided to take it, upgrade it and see if I could out it to good use, I mean c'mon!
So. I moved from Switzerland to Spain with the iMac. Got to my place, set it up and did a factory reset.
I got the request for a Apple ID login.
I figured out needed his original ID which I got and tried and was told that I could only update/restore in Switzerland and that 'this product is not available in your country' being Spain.
So. Now I am having a tough time getting a clean answer from Apple as to what to do.
I was hoping some good soul here might now the resolution to my dilemma.
Cette question est-elle utile ?