Rep: 59
3
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It is a new but touch screen sometimes is not working and I should reset my cellphone . I had restarted factory my phone but the problem is not fixed yet. some time I have to push power button for 3-5 time after that the screen is working.
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Rep: 449,1k
11
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Hi @narimand,
Is the phone "new" or have you had a "new" touchscreen installed?
If the phone is new and as you still have the problem after performing a factory reset then I suggest that you consult the warranty statement, found in the user guide that came with the phone, as to what you have to do to make a claim for a manufacturer's warranty repair/replacement for your phone.
If it is only the touchscreen that is new you should go back to whoever replaced the screen and tell them of your problem. If you replaced it yourself then I suggest that you go back and check your work, looking for loose screen/digitizer flex cable connections for example.
Hopefully this is of some help.
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this trouble from rom. you can flashing custom rom to fixed this trouble or waiting for next update.
i have same trouble for j7 2017.
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i have similar problem with my J7 Pro/2017. Whenever i install tempered glass over my phone, touch become little non-responsive. Max problem is for lower part of touch & with upper part (Drop down etc). Without tempered, touch seems fine. Can you suggest how can i get rid of this issue.
Saya juga kecewa setelah pembaruan ke oreo malahan layar sentuh saya tak berfungsi sama sekali
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Rep: 61
2
1
My phone too has this issue, It’s been a week now and i am very frustrated! I feel like changing handsets already!
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7 commentaires
I faced same problem, touch screen of my J7 mobile was not working properly. I had to press power button again n again n then it worked. I reset my phone but problem didn't resolve. Then i removed battery n both sim cards from mobile phone. After a short while i put the battery n sim cards in mobile phone again. When i powered on the mobile, it was amazing that touch screen was working properly.
Please try it I am sure that it will work.
Mohammad Asim
par asimqureshius
Saya punya hp samsung j730 pro. Awalnya tidak ada masalah setelah ada perbaruan sotfware saya perbarui dan ternyata saya sangat kecewa selesai perbaruan layar sentuh hp saya sama sekali tidak berfungsi..
par Abdur Rahman
Sama dengan kasus yg gue alami oleh hp gue bro....
par Arviena
touch j7 Pro ane juga nggk berfungsi setelah update oreo gan..
par Fayyadh Abd Hafizh Haqoni
Sama hp saya pun seperti itu dan saya sangat kecewa.... Apakah ada yang tau caranya atsu solusinya???
par Utami Uut
Voir 2 commentaires en plus