Aller au contenu principal

Comment réparer la PlayStation 4, console de jeux télévisés produite par Sony Computer Entertainements, également connue sous le nom de PS4. Annoncée le 20 février 2013 et lancée sur le marché le 15 novembre 2013.

1690 questions Voir tout

PS4 stuck in safe mode

PS4 stuck in safe mode

Everytime i turn ps4 on it checks system storage status then goes to menu tells me cannot start ps4 connect controller and press ps button then it tells me i need update file version 5 and i put i USB with update file it tells me update file cannot be used error code CE-34788-0 but when i start PS4 in safe mode (7 seconds on power button) it installs the update but after restart safe mode again please help

Répondu ! Afficher la réponse J'ai le même problème

Cette question est-elle utile ?

Indice 9
8 commentaires

Cuento con el mismo problema, sin embargo realizo todo el proceso de colocarle el USB reconoce la actualizacion pero me queda la pantalla en negra despues de realizar todo el proceso , alguien con alguna informacion?

Gracias

par

Did you find out how to fix?

par

I have a fix for you, mine did the same thing. No need to buy new hard drive.

Before doing anything go to safe mode and do the ps4 initialization, if you want to safe your games and stuff plug in your usb to transfer it all on there. Once PS4 is now cleaned and as no games or anything on there turn PS4 off and unplug it, then turn it upside down and on the back left there’s a clip bit you can take off, take that off and then you can see your hard drive, blow on it and push it in further then blow onit again and it should be okay

par

wow that really worked thanks

par

How can I transfer my data while in safe mode? I don’t see an option to do so, but Kyle stokes makes it sound like you can plug in a usb storage device and transfer the data during the initialization process? Does an option come up after starting the initialization?

par

Voir 3 commentaires en plus

Ajouter un commentaire

23 Réponses

Solution retenue

So I couldnt do anything but reinitialize my PS4 and lose all my data.

What a waste

Cette réponse est-elle utile ?

Indice 4

8 commentaires:

after a while the same thing happens

I reinitialize the PS4 but after 3 days the same thing happened what should I do?

par

It’s a corrupted SSD, just replace it, order it and physically install it, it’s really easy

par

Just keep your PS4 on at all times, disabling auto-power-off functions. Just power your TV off when you are leaving it idle. This way, you never have this happen. My PS4 has the same problem, but it seems to occur less if no disc is inserted, though I could be wrong.

par

I have this same problem waht should I do

par

I have the same problem also :(

par

Voir 3 commentaires en plus

Ajouter un commentaire

My ps4 just allows me to access only one option in the ps4 loop. Option 7

Cette réponse est-elle utile ?

Indice 3

12 commentaires:

This is the same problem o have , have you managed to find a solution for it ? Any help would be appreciated thanks

par

Yes mine also, I can’t get any other option only option number 7. Any help out there as to why?

par

I can’t even get an option, it checks storage on turning it on gets to 100% restarts then goes to a blank screen

par

I’m having the same problem. Stuck on option 7. Anyone find a solution?

par

U need a new hard drive

@James Ewins

par

Voir 7 commentaires en plus

Ajouter un commentaire

No if it gets stuck on any percentage in the storage check in safe mode. You will have to buy a new HDD. You have a corrupt HDD. It doesnt matter if reinstall the software, if you don’t have money for a hard drive or you don’t wanna wait. Just have any High USB storage device. Download the PS4 reinstalling software from their website. and take the hard drive out when you connect the usb storage device, that way you won’t have any interference. If you have any other question ask me in here, I’ll help you out

Cette réponse est-elle utile ?

Indice 2

5 commentaires:

So I get the system software check when I turn on PS4. It always starts at 24%, loads all the way through and stay in hibernation mode once it finishes until it $@$** down, you’re saying get a new hardrive?

par

I am very much at this stage, the PS4 will go out the window soon!!

par

I did the usb and it still doesn't work so now this mean that I have to buy a new HDD just to get it back?

par

I have a fix for you, mine did the same thing. No need to buy new hard drive.

Before doing anything go to safe mode and do the ps4 initialization, if you want to safe your games and stuff plug in your usb to transfer it all on there. Once PS4 is now cleaned and as no games or anything on there turn PS4 off and unplug it, then turn it upside down and on the back left there’s a clip bit you can take off, take that off and then you can see your hard drive, blow on it and push it in further then blow onit again and it should be okay

par

So if I buy a new hardware device it should quit cuz this like it’s 3rd time it works for a week or so then when I turn it off or leave it on it goes into safe mode

par

Ajouter un commentaire

Other way of running a firmware update if the USB is giving you the error, is using a disc. Some game disc comes with latest updates you can use them also.

if still the same check other methods.

https://www.errorsolutions.tech/error/ps...

Cette réponse est-elle utile ?

Indice 1

3 commentaires:

YOU ARE LEGIT AMAZING YOU SAVED ME SO MUCH TIME AND MONEY

I thought you were just trolling then i popped BO4 in and walla it restarts with the updating system software thing wit a blue flowmark in the back signify that it has indeed left safe mode. you are amazing

par

what did you do to fix it?

par

My PS4 won’t let me do anything it checks the storage slows right down on 24% then finally goes to 100% then restarts,a PS logo comes up and then it just goes black and switches itself off any help please dutton79@gmail.co.uk

par

Ajouter un commentaire

Has anyone found an actual solution? Spent hours looking everywhere on the internet no one seems to have any luck how can a problem like this go un detected? Mine wont update from a usb or the internet cant rebuild database and from what I've heard of you try and reset you lose all the data and nothing happens. Gonna find a disc with an update and go from there.

Cette réponse est-elle utile ?

Indice 1

6 commentaires:

I’m stuck in safe mode. I’ve tried the usb idea, I’ve tried to update in safe mode and nothing is working. Can’t find any soukitions either.

par

Your screwed bro I tried everything so I just took mine to repair service lol

par

If you still have you warranty it's free

par

just put a recent game from the year you are having that problem in your ps4 and update it via wifi or lan cable. it will turn on after it says for you to restart

par

Handy Francois you legend. You solved an ongoing problem for me. Thank you

par

Afficher 1 commentaire en plus

Ajouter un commentaire

I have the same problem, solution is probably switching to xbox.

Cette réponse est-elle utile ?

Indice 1

1 commentaire:

Nah i got mine working brand new

par

Ajouter un commentaire

Put a game that came out or had an update recently and update it via lan cable or wifi. then when it restarts if it comes up with a blue flow mark you are good.

Cette réponse est-elle utile ?

Indice 1

1 commentaire:

what do you mean by this?

par

Ajouter un commentaire

I managed to break the “Cannot Start the PS4“ loop on my PS4 by performing an initialization from Safe Mode. Nothing else seems to work. Do this as a last resort, but if it does not work and break the loop, I do not know what else to do.

Cette réponse est-elle utile ?

Indice 1

1 commentaire:

Can you explain what you mean

par

Ajouter un commentaire

This is hard to explain but I have a ps4 slim. My ps4 controller works just fine but only thing wrong is I am stuck on not enough USB storage so I bought a new hdd exactly like my old one and I finally got on safe mode but I can't select anything else but #7 which is the only thing is it letting me choose but when I choose it. It takes me back to safe mode. Help me out I don't know if any of that made any sense

Cette réponse est-elle utile ?

Indice 1

2 commentaires:

I have the same problem have you found a solution?

par

Any solution? I have the same problem

par

Ajouter un commentaire

I think we need to start a class action lawsuit.

Cette réponse est-elle utile ?

Indice 1
Ajouter un commentaire

Corrupt hard drive maybe? Have you tried reseting the databases or anything while inside safe mode?

Cette réponse est-elle utile ?

Indice 0

10 commentaires:

Tried to rebuild database no use still restarts in safe mode and repeats the loop

par

Pop your top cover off and see i your power button is somehow stuck??

The other thing I would try is if you have a spare 2.5" drive kicking around swap it out for yours and see if that makes a difference

par

Sometimes it's a bad hard drive as well that causes this.

par

Mine doesn't have the menu option and it wont take the update plus my power button doesnt work any suggestions

par

It’s a corrupted SSD, replace it, PlayStation is ass, I think they do it, just so you buy a new one, buy the new PS5

par

Voir 5 commentaires en plus

Ajouter un commentaire

No idea if this will get an answer but I did everything i have read… all the way up to completly resetting the system and it still went bck to that loop. It loaded to 100% but still loaded back to the save mode. Has anyone figured this out?

Cette réponse est-elle utile ?

Indice 0

1 commentaire:

Alright so. I might have a fix. If you have play station plus your save data should automatically save ti the could. Dont worry about save data. I chose option 6 and it does sadly reset the playstation but after chosing that i let the system do its thing until it cam onto the brand new system set up screen for the time and date. Once it gets the tht point hokd the power button for about 8secinds so the system comepletly shuts off there will be a second click. After the second click and the light is completly off unplug all cords. Leave it completly unplugged for about 1 to 2 hours. Once you plug it back it start it up and set it up and log into your PSN and make sure the system is running smooth and turn it on and off a few times to make sire it doesnt go into the safe mode. Once thats good download a small game or app to make sure it downloads. DONT download more than 2 games at once or it may go back into the safe mode

Let me know how it works out for you?

par

Ajouter un commentaire

I tried to rebuild my database but it takes me to a screen that asks me to install an update file from a usb for reinstallation- i didn’t select this option so I try to start my ps4 normally so i can back up all my game save data to the cloud and it takes me right back to this screen saying cannot start ps4, insert usb with update file for reinstallation. I don’t even know where to get the proper update file let alone install the &&^&^$^ thing and have it exit this safe mode loop. Any suggestions anyone??

Cette réponse est-elle utile ?

Indice 0

3 commentaires:

Alright so. I might have a fix. If you have play station plus your save data should automatically save ti the could. Dont worry about save data. I chose option 6 and it does sadly reset the playstation but after chosing that i let the system do its thing until it cam onto the brand new system set up screen for the time and date. Once it gets the tht point hokd the power button for about 8secinds so the system comepletly shuts off there will be a second click. After the second click and the light is completly off unplug all cords. Leave it completly unplugged for about 1 to 2 hours. Once you plug it back it start it up and set it up and log into your PSN and make sure the system is running smooth and turn it on and off a few times to make sire it doesnt go into the safe mode. Once thats good download a small game or app to make sure it downloads. DONT download more than 2 games at once or it may go back into the safe mode

Let me know how it works out for you?

par

The only thing that worked for me is reinitializing the whole system and losing all my data its working fine now

par

same, it happened to me today.

par

Ajouter un commentaire

i just dont know whaat to do

Cette réponse est-elle utile ?

Indice 0

1 commentaire:

I don’t know either, it’s so hard

par

Ajouter un commentaire

If you put in a new game or one with a new update it will ask you to uptake say yes then just wait and it has like a75% chance of working sadly not for me;(

Cette réponse est-elle utile ?

Indice 0
Ajouter un commentaire

Its a hard drive failure. If the prosess repeats over 3 times within 30 days of use then its a no doubt hard drive issue. Hard drive replacements range from 40-90 $ and cost of installation will run you another 40 on top of that… check your local laptop repair places to see how much they will charge you to fix it.

Cette réponse est-elle utile ?

Indice 0
Ajouter un commentaire

I had the same problem what i did was unplug then plugged it back in put a game in i never downloaded in it went through the memory check with ease it skipped the needing a usb drive and rebuilt database

Cette réponse est-elle utile ?

Indice 0
Ajouter un commentaire

I got an 8th option about set HDCP mode

Cette réponse est-elle utile ?

Indice 0
Ajouter un commentaire

From my experience with other pc drives and storage devices you should be able to remove the hard drive and connect it to a Windows unit. I don't have any Mac experience so I'll speak of Windows.

  1. Remove the PS4 hdd with the unit completely off.
  2. Connect to your pc using usb to SATA adaptor.
  3. Go to disk drive map to see drive. Computer drive should be C: external drives are usually a different letter.
  4. Open the CMD: prompt type chkdsk then letter designation of the disk. So your line of text will be
  5. CHKDSK G: /f
  6. Also you can simply right click the drive in file explorer, click properties, click tools and then check. This may be a more direct route.
  7. If your drive is not recognized it may be failing and need replaced.
  8. I would try this before going through the more permanent “initialize system" option. It may take a little time but should be less of a pain in the ass than recovering all your games and save data from th PS Plus cloud and PS Store.
  9. Best of luck!!
  10. “I only know enough to be dangerous”

Cette réponse est-elle utile ?

Indice 0

2 commentaires:

And after many attempts to do it this way and failing I opened the hard drive (not advised if you want to continue using this hard drive) it turns out that the head inside of the hard drive was stuck. After correcting the issue the drive still wouldn't work. We installed a 1TB Barracuda drive and reinstalled the PS4 O.S. file and the data was restored from the cloud.

par

If you had plugged a PS4 drive into a PC (and I know because I did this) Windows would not have assigned a drive letter to the PS4 drive because PS4 uses a non-Windows compatible format for its internal drives. Disk Manager will show the condition of the drive (mine showed as operational) from it's SMART data. CHKDSK cannot work because no letter is assigned.

Your method may work for drives that are external to the PS4 and attached by USB, but I haven't tried it.

par

Ajouter un commentaire

Have a question. PS4 keeps saying cannons start the ps4. Connect DualShock using usb then press ps button. Then just directs me to install software. Also from the menu I can’t select anything other than option 7, to reinstall the software. How can I fix this. I am in safe mode also.

Cette réponse est-elle utile ?

Indice 0

2 commentaires:

Yea... you are going through the same thing that I am going through. You need to purchase a new hard drive and then reinstall the system software from the PlayStation website. Then your ps4 will work like it was brand new!!!!

par

Are u sure this will work

I put my ps4 on and it says “cannot start ps4 connect dualshock " then it asks me to download the update with the usb. I then do this and after the installation is complete my ps4 turns off and goes straight back into that same screen. “Cannot start ps4 connect dualshock”

I then hold the psn button and go into safe mode whatever option I select it will load however go back into that same screen “cannot start ps4”

par

Ajouter un commentaire

I put my ps4 on and it says “cannot start ps4 connect dualshock " then it asks me to download the update with the usb. I then do this and after the installation is complete my ps4 turns off and goes straight back into that same screen. “Cannot start ps4 connect dualshock”

I then hold the psn button and go into safe mode whatever option I select it will load however go back into that same screen “cannot start ps4”

What is causing this?

Is it the hardrive?

Cette réponse est-elle utile ?

Indice 0
Ajouter un commentaire

That definitely sounds like your HDD bricked on you. My son's PS4 did the same thing. The reader arm in the hard drive was stuck. There are several youtube videos that give advice on how to try and save the hard drive if it is just a stuck arm. Good luck!!

Cette réponse est-elle utile ?

Indice 0

2 commentaires:

I'm getting a hard drive tomorrow will it work after change drives

par

Changed hard drives and it worked runs completely smooth now thanks for the assurance Joshua miller

par

Ajouter un commentaire

I am too stuck on the infinite safe boot loop on my 5yo ps4pro. My power button too isn't responding. The only way I can get the console to boot is by feeding it with a disk..

Cette réponse est-elle utile ?

Indice 0
Ajouter un commentaire

Ajouter une réponse

Ahmed Raafat Abou Shady sera éternellement reconnaissant.
Nombre de vues :

Dernières 24 heures : 11

7 derniers jours : 59

30 derniers jours : 286

Total : 213,943