Aller au contenu principal

La version 2016 du smartphone budget Samsung Galaxy A3 (numéro de modèle : A310F).

59 questions Voir tout

How to access a phone with a broken screen?

My Samsung Galaxy A3 has a broken screen. It still turns on, vibrates when plugged into a charger etc but I need to access my photos on it. I am getting the phone replaced and have been instructed to erase everything that I can off of it, but obviously this is very difficult without access to my phone!

I have plugged it into my iMac, but when I do this my computer does not recognise it. If anyone has a solution to this it would be a great help! Thank you in advance.

Répondre à cette question J'ai le même problème

Cette question est-elle utile ?

Indice 0
Ajouter un commentaire

1 Réponse

Réponse la plus utile

try downloading samsung kies and it should let you enter the phone. if you have a passcode or lock on the phone you may have problems getting anything off the phone as some software asks for the screen to be unlocked

Cette réponse est-elle utile ?

Indice 1
Ajouter un commentaire

Ajouter une réponse

Layla sera éternellement reconnaissant.
Nombre de vues :

Dernières 24 heures : 2

7 derniers jours : 3

30 derniers jours : 5

Total : 326