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This LG Android device was released in October of 2015. The model number of the device used to create these guides is LG-VS990.

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How do I transfer photos off my V10 when it is stuck in the boot loop?

Is there a way to get my photos off my LG v10 once it is stuck in the boot loop? Is there a way I can take out the memory and put it into another device to recover it? Every once in a blue moon the v10 will come on and work but only for a minute. Never long enough to transfer data. Then It freezes and upon restart, we get stuck on the Lg life is good logo. Any suggestions?

Mise à jour (26/01/2018)

98% of the time it sits at the LG good life screen. If I haven’t tried to mess with it in a week, it will boot up and but once I get into the photo app or any other app, the phone locks up on that screen and I have to pull the battery out to get it to turn off.

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though it wasnt helpful at all

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Solution retenue

I've been down this path with my LG G4 when I had to choose between the phone or the final photos of the cat I can't replace. The problem is these phones have a serious issue with the motherboard that's reportedly due to the PMIC, but the issue with fixing them is you are gambling on if it will be reliable. Consider this fix a TEMPORARY DATA RECOVERY solution, NOT A REPAIR. The problem with repairing them is LG has been vague about the exact cause, so we don’t have anything to work with at a professional level to help folks like you save it beyond speculation, making our best solution data recovery and a new phone from another manufacturer. This refusal to repair them is further supported by the fact you can get a phone from any other manufacturer without this many unknowns, and who will try and do more then LG.

This isn't the first time LG has had issues but the G4/V10 and a few others were class action bad for once. My first LG was stolen before I had to take a hairdryer to it like my G4. Generally, a hot air reflow station is better then a hairdryer but the hairdryer is going to be more common. You can read my procedure here to reflow it and recover your data: How do I get the phone working for data recovery?

The disassembly of your V10 looks similar to my G4 I used to use, but I'd recommend following the guides for the V10 to avoid missing any steps that are different. The G4 was my 2nd and final LG to this very day, and I now buy my phones outright - I haven’t looked back since because phones are too expensive to ignore the risk of a similar flaw coming back and have stood firm on this since 2017.

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it might not be possible due to the way the phones are made. No the memory chip can not be moved to another device for data recovery because it is soldered to the motherboard and without proper soldering skills and tools you are almost out of luck. Does it make any attempt to boot or just sit at the LG life good screen and not boot into android at all?

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The problem that causes the problem varies my phone. On my G4 it's reportedly the PMIC but I never replaced it since LG wasn't specific about what went wrong with the phone I have. The other reason is I don't know if it'll fail again so I just wanted my data.

Data recovery is possible most of the time when this happens.

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This boot loop problem was why I was very cautious about purchasing a "renewed" LG V20 from Amazon; I figured that many phones are turned in when buying a newer cell, and my luck might be that I'll pick up someone else's headache of a "loopy phone". My experience with Amazon's "renewed" phones has been VERY discouraging - three out of five defective, but for different reasons!

I'm sure most users are aware of LG's problems with the V10 phone (the previous LG model) - many, many boot loop problems (~2015) before users started fixing their own phones. I've been lucky with this V20 as far as lack of loop boot problems are concerned.

I would follow Nick's disassembly experience with the LG G4 if you have the proper equipment.

(Page down on the reference page given by Nick; his solution is near the bottom.)

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Just to clarify if someone sees my answer and pays attention to nothing except the post and what needs to be done, my fix is for DATA RECOVERY; not repair. It can't be repaired reliably. My fix is a few last chances to walk way with non critical data loss, at best. It WILL NOT revive the device. I did lose some albums I downloaded, but I later got the CD from Japan and got it back, no harm no foul.

This phone was the reason my justification to buy them outright from the manufacturer was cemented. If it's $1k now or $25/month for 3.5 years, I'll just buy it unlocked. The DAC in the LG phones was one of the best, but the extreme risk of failure on the bad ones and the concern created by their bad handling has put them on my blacklist.

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Monica Davis sera éternellement reconnaissant.
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