Aller au contenu principal

Starting at only 5.54 lbs (2.51 kg), the incredibly thin, superportable XPS 15z will keep you on the go for up to 8 hours.

5 questions Voir tout

The USB connections do not work

of the 3 USB inputs only 1 worked for a while. now all 3 do not connect. i've tightened them a bit so that the input is a bit tighter, but no luck. any help is much appreciated.

Répondu ! Afficher la réponse J'ai le même problème

Cette question est-elle utile ?

Indice 1
Ajouter un commentaire

1 Réponse

Solution retenue

Hi,

When you connect an optical USB mouse or a mobile phone do you get an indication that power is being supplied to the device, i.e. mouse light turns on or phone shows charging light?

If you don't then check in Device Manager that the option for the computer to control power to the USB Root Hub device is disabled (unticked). Check all USB Root Hubs, right click on USB Root Hub and select Properties > Power Management > uncheck box > click on Apply > OK (You may have to restart the computer after doing this for it to come into effect)

Block Image

(click on example image to enlarge for better viewing).

Cette réponse est-elle utile ?

Indice 2
Ajouter un commentaire

Ajouter une réponse

Leonard Gorsky sera éternellement reconnaissant.
Nombre de vues :

Dernières 24 heures : 1

7 derniers jours : 6

30 derniers jours : 7

Total : 190