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Repair guides and support for the ZenFone 2 by ASUS, identifiable by the model number ZE500KL. Introduced in September 2015.

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Stops charging after a few minutes

Hi. My Asus Zenfone 2 Laser is not charging properly. When I plug it and the battery reaches 30%, it stops charging. I have tried charging it on a safe mode and I've also tried resetting it. Nothing has changed. I've tried restarting the phone whilst it's plugged. It does charge,l. However, after a few minutes, it stops charging again. What could be the problem? Do you have any solution for this? Thank you

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Battery related. It's either the phone is not registering the battery properly OR the battery is just failing and needs to be replaced.

If you know a shop that has a battery tester kit they can diagnose it and determine if that's the issue or not.

Otherwise, replacing the battery would be another option

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Yep, I know this is a year later, but yes, I had this same problem. I had to replace the battery to fix it. The "new" battery lasted about a year before doing the same thing. All you can get now are 3rd-party or salvaged batteries for it.

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(I 2x posted so the OP could see the answer as well.) Yep, I know this is a year later, but yes, I had this same problem. I had to replace the battery to fix it. The "new" battery lasted about a year before doing the same thing. All you can get now are 3rd-party or salvaged batteries for it.

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Christopher sera éternellement reconnaissant.
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