touchpad is stuck when sound is being played
When playing any sound on my laptop (youtube, windows sounds etc..) my touchpad stops working till the sound stops.
while there's sound :
- touchpad won't make the mouse move
- touchpad buttons still works
- usb mouse still works
- I also have pointing stick in my laptop it also works and makes the mouse to move.
I have tried to check for driver updates, tried to look on the internet for similar issues but with no success.
any ideas ?
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3 commentaires
Hi @nuuuuuu1 ,
What OS is installed in the laptop?
Which "driver' did you look for, audio controller as well as touchpad or only touchpad?
par jayeff
If you have a Latitude E5410, can you make sure you installed the latest BIOS?
https://downloads.dell.com/FOLDER0189170...
par S W
hi,
it's Latitude E5470.
I made BIOS update from dell website.
my auido card id is : HDAUDIO\FUNC_01&VEN_10EC&DEV_0293&SUBSYS_102806DE&REV_1000
the installed driver is realtek: 6.0.1.6088,2015-10-08.
touchpad hardware ID is: ACPI\VEN_DLL&DEV_06DE
driver for it is : Alps 10.2207.101.108
i have tried to downgrade my audio driver and something changed - the mouse moved in a wiered way and kept stop all the time.
downgrading the touchpad driver didnt change a thing.
reinstalling the newest driver made the touchpad not to work again. so it might be a lead...
par amitk