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Repair guides and information for rice cookers.

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My rice cooker shocks me when I touch it?

I just bought a rice cooker recently. It's a philips HD-3017. I've never used a rice cooker before so I accidently took the pot out and forgot about it and well....I poured the rice and the hot water straight into the inner part of the rice cooker. I didn't realize what I had done until I found that the water which I poured came out of the rice cooker from its sides its kinda like....the water leaked out off the sides so i quickly unplugged it and flipped it over and started drying with a towel but unfortunalty the rice is stuck inside it and whenever I shake it I just hear it moving but I can't get it out and when I googled about what to do most people would just say ti flip it and there will be like a nail that you'd remove and then open it and the rice will come out but mine doesn't have any nails

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@danalombar let's see what you ricecooker looks like post some good pictures of the outside, the inside and teh bottom of it with your question. Use this guide Ajout d'images à une question existante for that. It does sound like you have some of the rice mix in your heating coil

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If you just bought it it should still be covered under warranty. Take it back and get another one.

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I think your rice cooker is ruined. Rice cookers aren't very expensive; throw this one away and buy another.

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DanaLombardi sera éternellement reconnaissant.
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