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Stopped connecting to my BT for music but still allows calls.

My jeep was recently broken into and I just got it back from repair. My stereo will no longer connect to my Samsung Galaxy S8 to play music but will still play calls. To listen to music I select “BT” and that option won't even appear on my radio, only AUX and RADIO. Music won't even play off my phone speakers when I have the blue tooth connected. I've tried turning both devices on and off and deleting the device and re pairing it to the radio. I'm lost, please help! Thanks!

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Hi there! For all of you who have this issue, Bluetooth phone call’s working but isn’t playing music is because something like an iPod or pen drive is connected to usb extensions! Try disconnecting them from the extensions and you’ll see that the HU will unlock both functions call’s and music.

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Hi @lpj ,

Try “resetting” the system and check if the BT option re-appears.

Here’s a link to the User manual.

Scroll to p.6 En to view how to reset the system. (It’s just above the Radio heading on the page)

If that didn’t work you could always try updating the firmware and see if that resolves the problem

Here’s a link to the firmware download page for your model. Type DEH-X4900BT into the search box on the page to find the download, then follow the instructions in the updating the firmware link above.

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Go to the actual settings on the head unit (where you change the time) and scroll all the way to the Bluetooth audio and switch it from off to on.

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Nice. I had the same problem and this absolutely fixed it.

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Hi there! For all of you who have this issue, Bluetooth phone call’s working but isn’t playing music is because something like an iPod or pen drive is connected to usb extensions! Try disconnecting them from the extensions and you’ll see that the HU will unlock both functions call’s and music.

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LaurenJ sera éternellement reconnaissant.
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