Aller au contenu principal

Réparez vos affaires

Droit à la réparation

Boutique

Repair guides and support for your Philips TV.

Questions au sujet de 139 Voir tout

Why do I have sound but no picture?

My Philips tv is around 2/2.5 years old. There is only sound, no picture just a black screen. What can I do myself to try a fix this?

Répondu ! Afficher la réponse J'ai le même problème

Cette question est-elle utile ?

Indice 10

Commentaires:

@jadeandrews

It is the same for my philips TV after 2.5 years (No warranty) . Sound, no screen and I can always chrome cast app like Spotify or Deezer.

My model is 43PUS6401.

Did you repair it and find the cause of the black screen?

par

Unfortunately I purchased it at Liberia Walmart in Costa Rica and hard to find an authorized repair person. It was 2 years old but only used 6 months. I’ll never buy another Phillips product again. So no it’s not repaired .40PFL4901/FB

par

No silhouettes or light on my TV at all had sound but without knowing if it is on the av channel no sound is available now also .

par

Hi @ Juile Xx,

What is the model number of the TV?

What is the TV status indicator light showing when the power is connected and when you turn on the TV?

Does the menu option work?

Do you get anything when operating the input button on the remote to cycle through the various input options?

par

My philips TV, the sound is okay but no picture.

My model is 43PUT6002/56

Did you repair it and find the cause of the black screen?

par

Voir 11 commentaires en plus

Ajouter un commentaire

4 solutions

Solution retenue

@jadeandrews

First off you will need to give us a model number for your TV. There are a few things that can cause this. In general it is the mainboard that tells the power board to turn on the backlight for the panel. The main board is also the board where the video and audio are encoded, The signal then goes through the T-con board into the panel. Quick and dirty description :-)

Since you have audio , you know that at least part of your main board still works. Now, in a darkened room turn the TV to a station where you have audio. Shine a flashlight at an angle against the screen. See if you can make things out like silhouettes, menus etc. If so then you know it is your backlight (bad power board, bad backlight array). If you do not see anything then there could be an issue with the main board or the T-con board.

Of course there is always a possibility that this is a bad panel. Anyhow, let us know what you find. Also, if you remove the back from your TV, post some good pictures of the boards and the interconnect cables so that we can see what you see. Ajout d'images à une question existante

Cette réponse a-t-elle été utile ?

Indice 10

Commentaires:

My tv picture comes in once in awhile but most times black screen so just wanting to know what is wrong it works sometimes

par

Comes on with sound I mean no picture but if I keep hitting power the picture will work with sound

par

@Jeff Long make and model of the TV> What have you checked? Right now it sounds like a backlight issue but could be main board, power board or T-con board but most likely a failed backlight array (strip).

par

My television I can see the pictures in darkness and sound is on but there is no light . Model no. 50PUT6002/56,what could be the problem

par

Ajouter un commentaire

This is what I did: Press the Options button on remote ( the button has 3 vertical dots and 3 vertical lines), Got to picture style, Mine was on User, I switched it to something else. My Tv picture turned on!

Cette réponse a-t-elle été utile ?

Indice 3

Commentaires:

How can you see what you're doing with no screen

par

Thank you so much for saving my night

par

People saying to reset it or go to screen settings. Our screens are broken. Have you saved the button route to memory?

par

Ajouter un commentaire

You should check thed screen beacouse it is only the image that it is mising not the sound but unfurtunatly screens are no longer avalavle in publuc so you should take it to a factory repairment

Cette réponse a-t-elle été utile ?

Indice 0

Commentaires:

@borkcalipsa are you sure. Do you think the OP should maybe do a bit more troubleshooting? Do you think it could be the power board or the mainboard or are you certain it is the LCD panel? Why?

par

It is just higher chances the LCD panel in old TVs tend to start having problems it is all thought it is always better to take the tv to repairment

par

Ajouter un commentaire

Factory reset using remote. From home screen go to right pointing arrow in top right side of screen to settings and do reset at the bottom of the list. This happened to me because of a usb drive not properly ejected. Sound and picture is okay except live tv. I could watch my apps but not antenna tv. This appeared to be my only option.

Cette réponse a-t-elle été utile ?

Indice 0
Ajouter un commentaire

Ajouter une réponse

Jade Andrews sera éternellement reconnaissant.
Afficher les statistiques:

Dernières 24 heures : 60

7 derniers jours : 596

30 derniers jours : 2,291

Total : 64,737