How I can test which part of sonos play 5 is broken?
I had the sonos play 5 for two years, it was wonderful till last month, it has no sound at all. I called but sonos service said I have to pay about $380 to have it tested or repaired. well, I don’t think I will take it. so I am wondering that I may fix myself following some advise here. thanks. appreciate!
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4 commentaires
Hi,
More information is required.
Is the player status indicator light turning on when the player is switched on?
If it does, what colour is it?
par jayeff
thanks, yes, indicator light turning on, and turning on max sounds and can only hear little when putting an ear on the speaker.
par Li Zhou
Hi,
How is the music source connected to the player, ethernet cable, WiFi or via the 3.5mm socket Line In connection?
Can you try connecting a music source via the 3.5mm Line In socket (if this is not the normal connection)to check if the audio level is still low or can be adjusted up and down?
par jayeff
Hi Jayeff,
I really appreciated your response! I have sonos play 1, 3 and 5 for each. This morning, I did delete all sonos app from my computer and tablets and redownloaded it into my devices. All sonos connected with sonos app through wifi well. Play 1 and 3 work well as usual. The play 5 sounds little when I stood closer. Turning play 5 to max volume felt like rate 1-2 if I assume the sound volume in rate of 10 in total and it didn’t feel from bass but It gave me a feeling that the sonos play 5 antenna works well.
I tried to play songs from my ipod used a speaker of OOntz Angle 3 through the 3.5 mm socket line, it works beautifully, when I switched to the sonos play 5, it has no sounds at all, and not even a little.
I guessed the play 5 has speakers of 1 bass, two mid-range, and 2 tweets (high ?). I am not sure how I can test which parts is broken.
par Li Zhou