Aller au contenu principal

Réparez vos affaires

Droit à la réparation

Boutique

{A1706 / EMC 3071} – sorti en juin 2017, ce MacBook Pro 13" présente le processeur Kaby Lake jusqu'à 3,5 GHz avec Turbo Boost jusqu'à 4,5 GHz.

Questions au sujet de 134 Voir tout

Touch Bar not responding to touch

Hello,

So it all started with the butterfly keyboard issue. After it was successfully repaired, my touch bar was broken.

The issue is that it does not respond to touch. It is responding very well to to software change, and the lights are working perfectly well. basically the only thing not working is the touch (fingerprint working fine).

Another thing to note, is that i can’t find the “Touch Bar Agent” in the activity monitor (touchbarserver and control strip are there).

Of course i tried all the fixes that you can find from a google search and nothing worked.

Anyone can offer some insights on the problem? is it an easy fix? Maybe a cable not properly attached? can I avoid taking it to an apple store?

Thank you,

Johnny

Répondu ! View the answer J'ai le même problème

Cette question est-elle utile ?

Indice 2

Commentaires:

Touch bar response to touch stopped working after screen replacement. I think the screen is not fully compatible with computer is there a way to fix it without replacing the screen?

macbook pro 13” touch bar a1706

par

Same modle, same problem. Did u figure out a way to fix it?

par

How was your problem solved?

Please help I am greatly frustated

par

I did not fix it. I'm using the CAPS Lock as ESC and learned to do without it. I think the repair cost is just not worth it.

par

Ajouter un commentaire

OUVRIR TOUS LES ONGLETS

Kits de mise à jour de RAM pour Mac

Voir les kits

Assez de RAM
pour ouvrir tous les onglets

Voir les kits

3 solutions

Solution retenue

Did you damage the Touch Bar’s ribbon cable?

You may only need to restart the Touch Bar micro controller or it may require a new Touch Bar assembly.

Cette réponse a-t-elle été utile ?

Indice 0

Commentaires:

Hi @danj

Thanks for the reply. I’m not sure if the ribbon cable is damaged. The initial keyboard repair was done at a certified repair shop. But the bar is working fine except for the responsiveness to touch.

How to restart the micro controller? If you are referring to SMC/NVRAM then yes tried that.

Thanks

par

Here's how to reset it: How to Manually Refresh Touch Bar on MacBook Pro

If the display is OK but not the touch then you likely have a defective sensor plate which is part of the assembly.

par

Hmm so i need to replace the full touch bar assembly. Problem is that i can’t find a replacement part. I guess i’ll have to wait for it to be available.

Thanks for the help!

par

Ajouter un commentaire
Réponse la plus utile

The touch bar on my 2019 MacBook Pro 16 inch has stopped working twice and I have only had it for less than 14 days and I’ve used it for less than 24 hours total. I’m wondering if there is something wrong with them.

Cette réponse a-t-elle été utile ?

Indice 1

Commentaires:

I have had my Macbook Pro 16 inch repaired 4 times now in one month. They also changed everything from the interior. It took me one week for it to stop working again. Terrible computers. Worst ever.

par

I have MBP 16 and I have the same problem after a week of usage... someone solved?

par

Ajouter un commentaire

How did you manage to make it work? I also got my computer frontpanale replaced at apple service center and once they gave my computer back, my touchbar is not working since then. Can someone help me here please.

Cette réponse a-t-elle été utile ?

Indice 0

Commentaires:

If you just had it fixed I would bring it back as it will be fixed under the Apple service warranty!

It will be an expensive repair on its own.

par

Ajouter un commentaire

Ajouter une réponse

Johnny Barhouche sera éternellement reconnaissant.
Afficher les statistiques:

Dernières 24 heures : 16

7 derniers jours : 113

30 derniers jours : 618

Total : 18,147