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Repair guides, troubleshooting information, and service help for refrigerators manufactured by General Electric (GE).

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Why is my refrigerator running 24/7?

My GE Profile (Model TPG24PFCE BB) won’t stop running, which chews through the power. It is more than cold enough! How do I get it to start cycling on and off as it needs?

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Hi @zeejay ,

Could you please verify the model number of the refrigerator as the number you posted gives no results?

What happens if you adjust the temp settings up (warmer) for the refrigerator, does the compressor stop?


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Solution retenue

Cause 1

Condenser Coils are Dirty

The condenser coils are usually located under the refrigerator. They dissipate heat from the refrigerator as refrigerant passes through them. If debris accumulates on the coils, the refrigerator will have to work harder to remove the heat. If the coils are significantly dirty, the refrigerator will run constantly in an effort to cool down. Your refrigerator’s condenser coils should be cleaned twice a year.

Cause 2

Freezer Temperature is Above 10 Degrees F (-12C)

If the freezer temperature is above 10 degrees Fahrenheit (-12C), the refrigerator will not be cold enough. If the refrigerator is not cold enough, it will work harder to cold down. As a result, it will run constantly. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C). If the freezer temperature is too high, ensure that the condenser coils are clear of debris and the condenser fan is working properly. In addition, check to see if frost has accumulated on the evaporator coils. If the evaporator coils are frosted over, part of the defrost system has likely failed.

Cause 3

Defrost Heater Assembly

The defrost heater assembly turns on several times throughout the day to melt away any frost that may have accumulated on the evaporator coils. If the defrost heater assembly is defective, the refrigerator will not defrost, and frost will continue to accumulate on the evaporator coils. If the evaporator coils are frosted over, the refrigerator will work harder to remove the heat. As a result, the refrigerator will run constantly in an effort to cool down. To determine if the defrost heater is defective, use a multimeter to test it for continuity. If the defrost heater does not have continuity, replace it.


Cause 4

Defrost Thermostat

If the refrigerator runs constantly, the defrost thermostat might be defective. Several times a day the defrost heater turns on for a few minutes to melt away any frost that may have accumulated on the freezer or refrigerator evaporator coils. In order for this to work, the defrost thermostat has to sense that the coils are cold enough. If the coils are cold enough the defrost heater will turn on. If the thermostat is defective it may not be able to sense the temperature of the coils and then won't turn on the defrost heater. If the defrost heater doesn't turn on, the frost will build up on the coils and eventually no air will be able to travel through the coils to provide cooling . The defrost thermostat can be checked for continuity. It should have continuity when it reaches the low temperature of its operating range.

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My GE tpg24pfce bb was running weird for the pas few days so I started troubleshooting possible causes. tried to vacuum clean the grills at the bottom of the fridge, but that didn't help.

Then I came across this answer.

I removed the plastic cover with the grill, that covers the coils and they were covered in debris. After vacuuming them, the refrigerator returned to normal operation.

[tips hat]

Thank you my good sir!


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ZeeJay sera éternellement reconnaissant.
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