Rep: 13
1
Hello everyone,
So yesterday, when i connected my headphones to my iphone 5c via the standard 3.5 mm headphone jack, but the output sound was like someone singing underwater. So today, i went and purchased a Lightning to 3.5 mm adapter and the audio plays fine for some time, then it abruptly stops and a popup shows up saying “this accessory is not supported“. What should i do?
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Does the cable plug go fully into the socket or is there a noticeable gap between the phone and the plug?
If there is a noticeable gap the charging socket needs to be cleaned with fine tweezers, or if needed a toothpick / sim pin eject tool. Be careful of the pins at the bottom of the charging port as they can be damaged if pushed against when cleaning the port.
For the headphone jack problem. The port either needs to be replaced or the housing replaced (if it is bent right at the headphone jack. It could also be the same problem of dust build up in the headphone jack port.
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Hello Ben,
I tried cleaning the charging port, but the problem still persists. After playing a song for 1 minute, It shows the message, "This accessory is not supported by this iphone". The adapter is non mfi.
Rep: 2,4k
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This accessory is not supported have the bad contact of cable to connector.There is possible resion.
1-Clean the connector might be dirty.
2-Change the charging flex.
3-Charging cable itself might be problem.
4-Trister might be also problem,This need microsoldering skills.
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Rep: 13
1
These answers are bullshit!
it’s a software issue! and the culprit is Apple Company itself! Just buy an Apple certified adapter and it will work perfectly! In short: ( the headphone adapter you used isn’t genuine!)
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I have several Apple Certified adapters that no longer work as expected. I get no warning that the adapter is not working. 14.1 and newer iOS updates do not fix or have actually caused the issue. Apple needs to fix this and stop breaking its own rules. It is so infuriating to deal with Apple thinking they need to step away from industry standards.
Rep: 13
1
No. These solutions don’t work. Apple is breaking the trust of the customers by enforcing these rules through software. If the contact is dirty or loose then how does the music play for one minute and gets cut exactly at one minute timeframe every time. Is the dirt or loose connection so smart to take effect every one minute
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