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Won’t turn on after being moved

My HP Pavilion 23-q010 23 desktop with touchscreen won’t turn on after being moved. I’m trying to avoid going to get it fixed if I don’t have too. It’s around maybe two years old. Thanks if you can help, I don’t know much about fixing computers.


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Hi @pleasehelpme573 ,

Have you checked the power outlet that the computer is connected to to see if it is working OK? Try connecting another electrical device to the outlet and see if it works OK e.g. a hair dryer.

Do you get the green power supply light turning on when you connect power to the computer?

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