Why are my keys not working?

Hi @haydnm28 ,

Have any liquids been spilled onto the keyboard?

You could try just replacing the individual keys - supplier example only or you can try to replace the keyboard or you will have to replace the entire upper case assembly.

On your laptop the keyboard is part of the upper case assembly. You have to nearly completely dis-assemble the laptop to get to the upper case.

Here’s a link to the hardware maintemance manual for the laptop, which should help.

On p.80-82 Item #2 you will find the part numbers for all the uppercase / keyboard variants for the model.

If you search online using the part number only in the search term, appropriate to your exact model you will get results for suppliers of the complete assembly.

Usually the part number can be found somewhere on the underside of the uppercase if you wish to verify that you have the correct part number but of course you have to get to it first.

If you want to just replace the keyboard only others have found on similar models that the keyboard is held onto the uppercase by plastic (nylon?) tabs and these have to be either melted or broken away to release the keyboard from the upper case and the new keyboard glued back in its’ place. Obviously Lenovo didn’t want to make it easy.