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A 6" Wi-Fi e-book reader with touchscreen capabilities, produced by Sony until late 2012.

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Why am I unable to connect the ereader to my windows 10 laptop?

I have tried to connect my ereader to my laptop to download books to my ereader. I am unable to connect to the computer. What drivers do I need to make this happen? The USB cable charges the ereader, but data connection is not established. How do I establish a data connection?

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5 solutions

Hi,

Check in Device Manager (right click on Windows Start button, left side of Taskbar and click on Device Manager) to see if the reader is being detected when it is plugged into a USB port.

Scroll down to Universal Serial Bus Controllers and click on the > to expand the list.

If it is not there or has an yellow exclamation mark next to it, try downloading and installing the drivers for the reader.

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I’m / was having the same issue. Even in the Device Manager > Universal Serial Bus Controllers > none of the subnodes change when plugging in the PRS-T1 Sony E-reader.

Solved when trying the third USB kabel.. aparently manufacturers think it’s convenient to not standardize technical specs and details.

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Had this problem for a long time until Microsoft recommended trying a USB hub (cheap). When I plugged the eReader into the hub, hub into the laptop, Windows was able to recognize it. Worked for a few years. Just tried it again this week and back to not working. Checked cables, hub (even bought another one), eReaders (have 2 in the house). So, we’re back to the problem being Windows/laptop. Possibly an update, though I backed out whatever I could since the last time it worked. SOOO frustrated since this is how I transfer library books. Would love any other suggestions.

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It's USB cable!

Tried many, some didn't even charge, some did charge, and just one (the thickest I have) actually connected to Win10 machine.

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I had this problem, and tried a lot of solutions. I eventually got it connected by trying a few different USB cables. Most of mine didn’t work, but then I found one that did.

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Kim Clark sera éternellement reconnaissant.
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