Réparez vos affaires Communauté Boutique

Commercialisé en janvier 2015, le portable XPS 13 se veut un concurrent du MacBook Air, avec un "écran sans bordures " et une option de mise à niveau à écran tactile.

75 questions Voir tout

Options

Power issue - Falsely showing 100% charge

The first issue I had was the laptop was only running on AC, and it was not charging at all. Upon investigation found out, that possibility is my charging cable is bad, because the cable was badly damaged too.

I purchased a replacement charger.

https://www.amazon.com/dp/B07RB2HTB2/ref...

Now that it is charging and showing 100% charged, as soon as I remove the AC, it goes to sleep. When I put AC back on and power back up, it comes back says 5% charge and charging.

My question is do you think it is issue with battery?

Now if this is a battery issue, I have to buy one. As as I was doing research it seems 9350 supports 7.6V battery.

However the aftermarket replacement battery that i could find in ifixit is a 7.4 V battery. Do you think it would work?

Dell XPS 13 9343/9350 Laptop Battery

Thank you in advance!!!

Image Dell XPS 13 9343/9350 Laptop Battery

Produit

Dell XPS 13 9343/9350 Laptop Battery

$69.99

Répondu ! Afficher la réponse J'ai le même problème

Cette question est-elle utile ?

Oui Non
Indice 0
Ajouter un commentaire

1 Réponse

Filtrer par :
Les plus utiles Les plus récentes Les plus ancien(ne)s
Solution retenue

Options

Hi @soumyajit ,

Create a Win10 battery report and check what it shows regarding the condition of the battery.

If it needs to be replaced search online for 90V7W to find suppliers of the correct battery for the laptop. This is a 7.6V 56W battery.

Here’s the ifixit Remplacement de la batterie du Dell XPS 13 guide for a Dell XPS 13 (9343/9350) which may help.

If you click on the magnifying glass in the image at Step.8 in the guide and then click on the image again when it opens in a new window you can see the battery model number printed on the battery.

Cette réponse est-elle utile ?

Oui Non
Indice 0

1 commentaire:

Thank you very much for the reply. I replaced with a 7.6V battery from amazon. So far every thing is good.

par

Ajouter un commentaire

Ajouter une réponse

Soumyajit Ray sera éternellement reconnaissant.
Nombre de vues :

Dernières 24 heures : 1

7 derniers jours : 2

30 derniers jours : 3

Total : 243