Touchpad only works sometimes

I have a razer blade 15, 2019 model. I bought it recently from razer because it was cheaper than the 2020 models and it was still new.

When I got it out of the box the trackpad was not working, and it wasn’t in the device manager. I was able to fix it afterwards by installing the drivers, and it worked fine for about a week, and then it stopped again. The same fix no longer worked, and after deleting the drivers and restarting about 20 times it will work, but once i turn it off it stops working again.

And when I say it doesn’t work, i mean it doesnt register clicks or mouse movements.

Also when I click on additional settings in the trackpad menu, i get this error.