Aller au contenu principal

Le Galaxy A20e est un smartphone Android milieu de gamme, commercialisé par Samsung en mai 2019. Identifiable au numéro de modèle SM-A202F/K.

Questions au sujet de 26 Voir tout

Screen Works Until Locking Phone - Unique Issue

The issue is that when the screen is working and I press the power button or the phone locks itself after inactivity, the screen goes black.

Normally this is not an issue becuase I can press the power button to unlock my phone again, but in this case the screen stays black/wont turn on.

The phone is still operating, I can get calls, I can hear notifications, charging the phone works, but the screen just wont turn on.

The only way to make the screen work again is by holding the Volume Down key and Power together, reseting the phone and turning the screen on again. If at any point I lock the phone or it goes inactive, I have to do this again.

I’ve already tried factory resetting my phone. No luck. I’d really appreciate an answer as my phone is important to my work.

Thank you very much.

Répondre à cette question J'ai le même problème

Cette question est-elle utile ?

Indice 1
Ajouter un commentaire

1 solution

Good morning, I have the same problem! Have you managed to resolve yourself?

Cette réponse a-t-elle été utile ?

Indice 0
Ajouter un commentaire

Ajouter une réponse

Peps sera éternellement reconnaissant.
Afficher les statistiques:

Dernières 24 heures : 1

7 derniers jours : 1

30 derniers jours : 3

Total : 55