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The Samsung Galaxy S8 Active can be identified by model numbers SM-G892A (AT&T) and SM-G892U (T-Mobile and Sprint) and was released in August 2017. The Samsung Galaxy S8 Active is an Android smartphone produced by Samsung Electronics as the eighth generation of the Samsung Galaxy S series.

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it wont fully turn on

I have had my phone going on 3 years Its great but yesterday I DROPPED IT on tile floor and for the millionth time & it won't turn back on. At first it was wildly charging jumping from 2% to 100% in a matter of seconds then it finally stopped doing that. Now it says it's fully charged after sitting for 10 hours but now it flashes like its turning on, gets to the first or second screen then goes back into charge mode. BTW This will only work while it's plugged up. It doesn't even respond when the phone is off the charger. I've even tried using the wireless charger to no avail, it only flashes on the pad with no charge at all!!! HELP

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I literally have the exact problem only mine fell softly from a short distance (couch onto a rug). It’s survived Insanely nasty falls in the past and I am not sure what happened this time. It managed to turn on for a day and now it won’t last long enough once the I unlock the phone to open any apps. I desperately need to backup a personal app so I just need 5-15 min TOPS to do so. I got a new phone already so fixing this one is out of the question but I would love to know any tricks or tips to get it back on for a short time. Thanks!!


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Some small electronics gadgets have suffered a catastrophic failure from something internal sustaining physical damage when they have been dropped on the floor. Take it to a repair guy - if such a thing still exists or replace it.

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I'd love to know what you found out. I have the exact same issue.


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James & Nominisha Pitt sera éternellement reconnaissant.
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