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Annoncé le 13 octobre et sorti le 23 octobre, le smartphone vedette 2020 d'Apple est doté d'un écran OLED de 6,1 pouces, d'une caméra arrière à triple objectif avec LiDAR et de la 5G. Il succède à l'iPhone 11 Pro.

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Dark spot on camera

Hello!

Today I was taking a picture at a white background and I noticed this dark shape on my camera. I thought that it was dust or something on my lens and cleaned it carefully with some cotton and some cleaning substance for lens and they looked clean with no scratch or anything. When I opened the camera app again, the spot was still there. I never dropped my phone in water or anything. I dropped it from like 40cm on its face, but it's been like a month since then and i checked my old photos. The spot wasn't present.

Definitely it's something in there. When i zoom in, the spot gets bigger. When i zoom out, it immediately disappears, no matter the zoom out value under 1. Also, in portrait mode the spot isn't visible.

What can it be? A friend of mine told me that it can be a software problem but i doubt…

Thank you!

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Répondre à cette question J'ai le même problème

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same this problem how remove it

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I resolved it last year with the trick mentioned somewhere:

  1. Make your phone stand up on its own
  2. Then push it so it falls forward or backwards flat on the table (it should make a big bang on your table).
  3. The force of the gravity will make that small dust particle move, in my case it moved out of the frame
  4. If still there, repeat the step 1-3 again.

#

Haven't had issues since then, hope it helps guys.

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17 commentaires:

Didn't work for me ;(

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oh my god this actyallt worked i love you

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saved my life bro

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Good lord it actually worked ! I had to make it fall hard for about 7 to 8 times but it worked !

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OMG THIS WORKED!!! Thank you!! I spent days/hours trying to fix this.. I sat it on my dresser and lightly dropped it twice and it fixed!!!!

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Solved by sending it to an Apple service. Apparently, it was a problem with it and it was repaired on warranty. Common problem, especially with iph 12. Good luck!

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Do i just go to apple service and show them the problem?

Do i have to pay them?

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@Muhd Norazlami If your iPhone is still on warranty, it’s gotta be free.

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How long does it take for them to repair ?

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Hi there,

this spot you are seeing in your photos is probably due to some damage on the camera lens camera or the glass over the camera. Have a look to see if you can see any marks on the lens. I actually noticed I have a similar problem with my iPhone 7, although like yours it is very minor. Also do try to update the software to avoid and variables. You should be able to update to IOS 14.4

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Hey Quinn,

Thank you for your answer. I took a look again at my lens, after i cleaned them and i used a lantern to check them for scratches by looking at their glare from different angles. Nothing wrong. Not even on the inside. Also, I have iOs 14.4. I simply don't understand :(

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@endru Looks to be a very tiny spec of dust or a smudge on the inside of the glass. Very very small and hard to see without magnifying but definitely visible to the camera unfortunately.

Based on your description of it disappearing under 1x zoom, it's likely just on the glass covering the telephoto camera and not the wide or ultrawide cameras. You could potentially take this piece of glass off the phone to clean it or replace it?

par

This is dust particles that have entered into the camera’s sensor. There is no way of removing it as it is enclosed and opening the sensor will immediately destroy the camera module. This is a very common case when the lens has been broken and dust can enter or dust is getting into the device due to a broken screen etc.

par

If black specks appear in pictures, you will need to remove dust from the surface of the image sensor using [Clean image sensor]. Press the Menu button, select Clean image sensor in the Setup Menu, highlight Clean now, and press OK. The camera will check and clean the image sensor.

Regards,

Will

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