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The Huawei Honor 10 is an Android smartphone released in May 2018. It has a 5.84" LCD display, 4GB of RAM, a dual 24 and 16 MP main camera, a 24 MP selfie camera, and a front-mounted fingerprint sensor.

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Keep restarting every now and then

It keeps random restarting every now and then.

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Hi,

Because it is random it may be hard to isolate so try the following, one at a time and allow a bit of time to see if the first suggestion resolved the problem before trying the second if it didn’t.

i). Wipe the cache partition and then use the phone and see if the problem still occurs or not.

ii). Start and use the phone in safe mode and check if the problem still occurs.

If it doesn’t then a downloaded app is the cause of the problem. The trick is to find out which one. You will need to uninstall each downloaded app, one by one and test the phone in normal mode between each uninstall. When it works OK then the last downloaded app that was uninstalled was the cause. A downloaded app is one that you downloaded and installed on the phone and didn’t come pre-installed with the phone.

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Michael Tan sera éternellement reconnaissant.
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