ran into a problem
when i optimize my pc from dell support , after 10 to 20 sec a blue screen show and written -----your device ran into a problem and needs to restart. we are just collecting some error info, and then we'll restart for you.
Update (06/13/2022)
this image is showing in my pc i ne help
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6 commentaires
abhishek ranjan sounds like your optimization went wrong. What OS are you running? Do you have a restore point you can revert back too? Does it work in SafeMode
par oldturkey03
I am curious as to what sort "optimization" Dell is doing. What message are you getting on the blue screen? Usually it will list some kind of error towards the bottom.
par Alisha C
can u go to the "event viewer" and sent me the error report for the past 24 hours cuz it sounds like it could be like 20 probs
par hay yew
@oldturkey03 The Dell tool hasn't fried anything for me. It was 3rd party since Dell doesn't touch the registry, at least as far as I know.
Maybe the enterprise version is different, but even on a 3671 I maintain, I never had a problem with the "consumer" version. Guess I'll find out with my 3670. I'd like to speculate but I'm not as familiar with the consumer version as I am with enterprise due to how cheap old Latitudes really can be for the money to spec ratio. If it did any damage I'd have removed it.
par Nick
I really hate all those optimizations . I used to run into registry errors all the time and its a royal PITA.
par oldturkey03
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