Why is the sound of my phone not working unless I insert earpiece
Why is the sound of my phone not working unless I insert earpiece?
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Does your phone have audio in any function without the connected earpiece? For example, does your phone ring? Can you watch a video on YouTube or something similar? Is audio in phone calls normal? Isolating this can help determine the issue.
I would have a look at the iPhone No Sound page for a pretty thorough list of causes and fixes.
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What do you mean by "insert earpiece"?
par guardian10