Rep: 13
1
I did a Factory Reboot on my Galaxy Note 3. It now asks for the original Samsung account password I used 10 years ago. I do not have this information.
How do I get around this issue?
I need to access phone info and need to get it.
How do I reset this Note 3?
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Rep: 551
9
8
13
What you’re experiencing is frp, Factory Reset Protection. Part of Google security to stop people using or selling on lost and stolen phones. I could tell you how to bypass it but won’t in case it’s not actually yours. Anyway, you can reset the password by using another device and going onto Google account and clicking forgot password.
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That does not work. It reset my current Samsung Password. My note 3 requests the original password from 2010. I habe tried all my old passwords, even my old aol password. I have no idea what it was back whem i bought the Note 3.
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