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Printer shows "ERROR B500" and is completly stopped : neither printing, nor scanning.
I tryed to reset copy counter to 0 with Service Tool Canon V3400 and V1074 : it does not work.
Any other advice to soLve this PLANNED OBSOLENSCENCE ?
Thanks
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That’s the common error for Canon waste ink issues, while others will actually tell you. The problem is unless you have an old old model which can use leaked Canon service tools which can run locally (the newer ones are cloud based or still need to be leaked and cracked) the printer is dead. The cost to do a repair through Canon is as much as a new printer.
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planned obsolescence !
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Long story short, you will have to reset the waste ink counter.
Resetting the waste ink counter:
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Sorry. It doesn't work : after step 5, "ERROR B500" comes back.
@jplap With tbe cartridge door open?
What do you call "cartridge door" ?.
In the TS6151 printer, the ink cartridges are accessible by lifting the upper part of the printer (glass for copying and scanning); that's what I opened.
As nothing works, the cartridges are stuck on the right side of the cart and it is impossible to remove them.
Details:
As far as I know, in the case of the 5B00 error of Canon printers, you have to reset the copy counter to 0 to restart the printer.
I carried out this "rescue" on a Canon MX340 printer, 3 or 4 years ago, using a "Service Tool V????" to reset to 0.
But the "Service Tool" (V3400, V1074, ...) found on the net do not work for the TS6151 printer. Need a newer version for this printer.
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