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Charging Issue Lenovo e41-25

When i turn on the laptop and plugin the charger not charge

When i turn off and connect charger then charging.

Before charger connect i turn off my laptop then connect and wait 5 to 10 second and it's charging

Please help

Update (01/05/2023)

When I turn off the laptop and plug it in the charger, then it starts charging, then I turn on the laptop, then it charges and the laptop also works.

Update (01/05/2023)

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battery report

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hi @abhishek0

It may be that the battery is failing and the charger can't charge the battery and run the laptop at the same time.

Create a battery report to check the status of the battery.

When you have the report, compare the Design Capacity value versus the Full Charge Capacity value. For a good battery they should be the same. As the battery ages it deteriorates so the Full Charge capacity value will be less, maybe a lot less.

If it is determined that the battery is faulty, here's the hardware maintenance manual for the laptop.

Go to p.39 to view the procedure to remove/replace the battery.

On p.69 Item #15 you'll find the part number (FRU number) for the battery. Search online using the part number only to find suppliers that suit you best. The part number is also printed on the battery in the laptop if you wish to verify the number.

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Hi @abhishek0,

What does the battery report show?

How long does the laptop work on the battery only, if you remove the charger after the laptop is on?

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Hi @abhishek0,

Try uninstalling the battery drivers and check if that resolves the problem.

Go to Device Manager > Battery > right click on the Microsoft ACPI-Compliant Control Method Battery entry > Uninstall Device and follow the prompts.

The restart the laptop in the normal manner.

Windows will automatically reinstall the drivers for the battery and reset all the parameters associated with the battery management

If still no good then you may need the schematics to find out what's going on.

I think that the motherboard number is LA-F971P rev 1.0 but I can't find the schematics for it anywhere.

You may have better luck.

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Abhishek sera éternellement reconnaissant.
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