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La troisième génération de la tablette Surface Pro, sortie le 20 juin 2014.

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Won't turn on - how can I get data?

Hello. Yesterday my surface pro 3 stopped wouldn't turning on. In case it was the battery/power, I tried a couple of different chargers - but both show the pro is charging, and still the screen doesn't turn on. I tried the hard reset by pressing and holding the power button - after about 20 seconds the charger light blinks momentarily before going back to being solid, as if to show the pro is restarting, but still no turning on.

I recently bought a new computer as the pro was getting old, and my concern is not the device, but the data. I last backed up the pro about a month ago. There is data on there I need access to. Is there a way of getting it?

Thank you very much.

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Hi @emmie3298

Here's one way which is not that easy but it's doable. Depends how much possible damage to the laptop you're prepared to accept.

Here's the ifixit Remplacement du SSD de la Microsoft Surface Pro 3 guide that will help.

Once you have gained access to the SSD (that's the hard part) and removed it, you should be able to then insert it into a PC that has a spare M.2 port so that essentially it becomes a storage drive in that PC and retrieve the data that way from the SSD.

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Thank you very much!

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Emmie sera éternellement reconnaissant.
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