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Sandisk video has no sound on Chromebook

I put some videos on an external sandisk drive. When I play them on my old laptop the sound is there. When I plug the sandisk into my chromebook the video will play, but there is no sound. I reformatted the sandisk and tried again, same problem. I just checked and I can play sound from youtube videos on the CB so it isn't something silly like the sound being turned down.

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Hi @ilenewoods,

What media file format are the movies formatted in?

What app are you using in the Chromebook to play the videos?

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