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Repair information for the HP EliteBook 840 G3. This Hewlett-Packard laptop is designed for enterprise usage.

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it turns off by itself with in 10 minute duration

my pc turns by itself and can not start until i plug it and it will turn off again with in 10 to 20 minutes if i unplug it but it has a battery percentage of 80%

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But it works fine when connected to the charger? If so, this definitely seems like a battery problem. The level of charge on a battery doesn’t always mean it can hold up to a sustained load or a heavier power draw. If the compuer’s power requirements exceed

If it’s still doing the same thing on the charger, that’s another story. But we can get there if we get there.

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Hi @natnaelderibe

It could simply be a failing battery not holding its charge once the power has been disconnected

Create a battery report to check the status of the battery.

When you have the report, compare the Design Capacity value versus the Full Charge Capacity value shown in the report. For a good battery these two values should nearly be the same.

You can work out as a percentage how good the battery still is by using the formula Full Charge Capacity value x 100 ÷ Design Capacity Value.

If it is a very low percentage you may want to consider replacing the battery.

Here is the maintenance and service guide that may help. Go to p.40 to view how to remove the battery from the laptop.

Search online for 800513-001to find suppliers that suit you best. You can verify the battery part number of your battery as the part number should be printed on it.

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Natnael Deribe sera éternellement reconnaissant.
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