Phone starts up okay, then screen shows lines and colors
Hello!
Phone starts up okay, then screen shows lines and colors.
Is this fixable? What do I need to do?
Thank you for your time and help.
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Hi @mimi40085,
Has the phone been dropped or gotten wet at all?
Try starting the phone in safe mode and check if then the display is OK
par jayeff
My son dropped it probably a few times.
Never got wet (like soaked).
par Mimi
@mimi40085
Did you try starting the phone in safe mode, (click on the "blue safe mode link to see how to do this) you never said?
par jayeff