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Le Galaxy A20e est un smartphone Android milieu de gamme, commercialisé par Samsung en mai 2019. Identifiable au numéro de modèle SM-A202F/K.

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I have a program that blocks me from using this phone

My phone has a program that blocked me from using it. It just pops on my screen and i cant do anything

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Community might be able to help if you can describe the program or post a photo of it.

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Program is family link so what happened my brother canceled looking after his phone but the program wouldn’t let you go out it just say close but when you press it just says ’’sorry something when wrong’’ (no picture because its diffrent language than eng..

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Solution retenue

@karolistom34493 try to uninstall the APP:

Open the Family Link app

  1. Tap Menu in the top left
  2. Tap Manage family
  3. Select Delete family group
  4. Enter your password
  5. Tap Delete

If that does not work you may have to do a factory reset. Now, with that you will lose all of you pictures, music, SMS, contacts etc. Make sure that you back all of this up beforehand. Also, you will need the username and password for the email you've used to setup the phone in the beginning.

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Karolis Tomaševskij sera éternellement reconnaissant.
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