@julia23769 Ha, these young whippersnappers don' know a blessed thing!
Back in the day every car came with a coax cable leading from the back of the radio to the antenna mounted on the fender.
Since you have said antenna on the fender, it makes sense you have a coax plugged into the radio too.
After looking at parts on the Mopar website, here's what you should be looking for. This is the antenna cable going from the back of the radio to the fender.
No idea how easy the back of the radio is to get to; on older model cars you could usually reach up from under the dash, but you might have to take some kind of panel off to get to it. Anyway, there appear to be two antenna plugs on the back of your radio; I don't know which one it goes into, but you mentioned satellite radio so I suspect one is for the over-the-air radio and the other is for satellite radio. Look for the two circular plugs on the right hand side, one above the other; that's where the antenna should be plugged into.
The guy who talked about plugging in another antenna obviously had another one to try for whatever reason; it might be worth splurging five bucks to try a different antenna; Amazon has one that would work for that much.
Amazon.com: Universal Radio Antenna Car Stereo AM FM Hidden Windshield Adhesive Mount Patch Antenna for Vehicle Truck SUV Car Stereo in Dash Head Unit CD Media Receiver Player Audio HD Radio Player Amplifier : Electronics
Honestly, it doesn't sound like a radio issue to me; everything you've said seems to point to the antenna as the problem. I kind of have to agree with the oil change guy that it's unlikely anything they did would have caused the problem; there's just not any real overlap between your car's radio and changing the oil, so I'd give them a break if it was me.
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Just conjecture here, but it kind of sounds like you're running without an antenna on your radio. Might want to check that before you go much further.
par Jerry Wheeler
@dadibrokeit Is it possible that the antenna would randomly disconnect from the radio on its own? Or you think I just need to replace the antenna cable?
par Julia
@julia23769 It is unlikely for it to just unplug itself. From poking around on the internet, it appears your antenna is mounted on the fender on the passenger side of the car. Is yours still there? I did see one person talking about how his antenna had failed; when he plugged in a random antenna he had into the radio it worked fine so he was trying to figure out how to remove the old antenna to put the new one in.
par Jerry Wheeler
@dadibrokeit The antenna is still there. The day before this started, I had taken it to Take5 for an oil change. I can’t remember anything being wrong with it on the drive home, but the problem was very obvious the next day.
I went back to the Take5 a week later and let them know the timing of everything. They insisted they couldn’t have possibly been the cause. I still blame them.
From my brief internet sleuthing, I thought there was a coaxial cable that goes from the antenna to the radio and it might have become disconnected, but everyone I’ve asked has no idea what I’m talking about.
par Julia