Introduction
Use this guide to replace the earpiece speaker on your Moto G6 Play.
Before you begin, download the Rescue and Smart Assistant app to backup your device and diagnose whether your problem is software or hardware related.
While this guide may include images of the device with the battery and rear-facing camera removed, it is not necessary to remove these components to replace the earpiece speaker.
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If possible, drain the battery before disassembly. When the battery is charged, there's an increased risk of a dangerous thermal event if the battery is overheated or damaged during repairs.
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Prepare an iOpener and heat the back of the phone along its bottom edge for about two minutes, or until it's slightly too hot to touch. This will help soften the adhesive securing the rear glass.
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Apply a suction cup to the bottom edge of the rear glass.
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Pull up on the suction cup with firm, constant pressure to create a slight gap between the rear glass and the frame.
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If you have trouble, apply more heat to further soften the adhesive, and try again. The adhesive cools quickly, so you may need to heat it repeatedly.
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Insert an opening pick into the gap you created under the rear glass.
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If the glass remains stuck, re-heat and slice any remaining adhesive repeatedly as needed.
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Lift the rear glass carefully, making sure it's fully separated from any adhesive.
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Open the rear glass.
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Use a Phillips screwdriver to remove the two screws securing the fingerprint sensor cable retention bracket:
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One silver 1.5 mm screw
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One gold 3.5 mm screw
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Use a Phillips screwdriver to remove the fifteen gold 3.5 mm screws securing the plastic midframe.
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Insert a spudger into the notch on the upper right edge of the midframe.
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Pry the midframe up to release the clips securing it to the device's aluminum frame.
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Remove the plastic midframe.
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Insert the pointed end of a spudger underneath the bottom left corner of the earpiece speaker and pry it up.
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Remove the earpiece speaker.
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Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.
To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Moto G6 Play Answers Community for help.
Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.
To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Moto G6 Play Answers Community for help.